Questions & Answers

No, and we will not pretend otherwise. Cross and Crown is a curator. We choose pieces from established suppliers, we publish the specification we were given for each one, and we tell you which figures we could not verify. What we own is the selection and the description. We only list a piece if we would wear it.

Every product page states the metal in the terms the supplier used, alongside the fineness and, where a piece carries a coating, the thickness and the metal beneath it. Those terms are legally defined in the United States and they are not interchangeable, so we do not use them loosely and we never round them up.

Where a line is missing from a specification, it is missing because we were not given a figure we would stand behind. That absence is deliberate and it is printed rather than hidden.

Where the supplier states the origin, we print it: natural, lab-grown or simulant. A lab-grown stone is always named as lab-grown, every time, on the product page and in the specification. If the origin line is absent, we were not told, and you should assume nothing from its absence except that we did not want to guess on your behalf.

Take it off before swimming, showering, sleeping and cleaning. Chlorine, bleach and the alcohol in hand sanitizer attack alloys and solder joints, and a coated finish is thin by definition. Put jewelry on last, after perfume and hairspray have dried.

Wipe a piece with a soft dry cloth after wearing it. Store pieces separately so they do not scratch one another, and keep anything that tarnishes in a closed bag with the air pressed out. Where a particular piece needs particular care, its product page says so.

Most of what we sell needs no size at all. Pendants, medals, earrings and most bracelets fit anyone, and choosing one of those removes the decision entirely.

Where a size is needed, the sizing guide covers rings, chains and bracelets, including the method to use when the wearer cannot be present: borrow a ring they already wear on that finger, measure the inside diameter with a ruler, and read it off the conversion table.

Read the sizing guide

Because nobody has left one yet, and we will not manufacture what does not exist. There are no seeded reviews on this site, no imported ratings, no supplier-supplied testimonials and no star widget showing nothing out of nothing.

Read the specification instead. It is more useful to you than five stars from a stranger, and the return terms exist precisely because you are buying before anyone has written one.

No. There are no countdown timers on this site, no invented stock counts, no viewer counts, and no permanently struck-through price for a sale that never happened. Where a stock figure appears it is the real number from our inventory. If a piece is genuinely nearly gone the page says so because it is true, not because it converts.

We never see them. Payment is processed by Shopify, and card numbers do not pass through this store or reach anybody here. The payment methods shown at checkout are the ones genuinely enabled on this store, not a decorative row of logos.

You will not find security seals or padlock graphics on these pages. Anyone can copy an image of a padlock, which is exactly why it proves nothing.

Both are correct. They are different customs, not a right answer and a wrong one. A cross without a corpus is worn across Christian traditions. A crucifix bears the corpus and is usual in Catholic and Orthodox devotion.

Where a piece follows a particular custom, its product page describes that custom in plain terms. We describe. We do not prescribe, and we will not tell you what your family should wear.

Because a verse on every page is wallpaper, and wallpaper is not reverence. Scripture appears at most once on any page here, in the King James Version, always with its reference visible, and only where the passage genuinely belongs to what is on the page. Most product pages carry none.

The order is fixed and it is the whole thesis: the cross first, then the crown. Suffering, then reward. We do not print it the other way round.