About
What Cross and Crown is
You have not heard of us. That is the honest starting point, and it is why this page exists. Before you spend money with a shop you do not know, you should be able to read exactly what it is, what it does, and what it refuses to do.
Made in Pawtucket, Rhode Island
Every medal we sell is die-struck in Pawtucket, Rhode Island, by a family firm founded in 1900 and now in its third generation. Fifty people work there. A blank is stamped from sheet metal, struck under pressure, trimmed, hand polished, then hand engraved with bright-cuts.
We are the shop, not the bench, and we would rather tell you exactly who made your medal than let you assume it was us. Plenty of stores imply a workshop they do not have. We will name ours, and you can go and read about them.
The standard a piece has to pass
A piece is listed only when it can be described accurately. In practice that means we can state the metal and its fineness in the terms United States law defines, and, where a piece is coated, the thickness of the coating and the metal underneath it.
Where a stone is set, it means we can say whether that stone is natural, lab-grown or a simulant. Where the supplier will not say, we either do not list the piece or we print the gap and name it as a gap.
Then the plain test, which removes more pieces than the technical one: we only sell what we would wear. Accuracy is the floor, not the reason to list something.
What the specification is for
Every product page carries the specification we were given, printed in full and in the same order every time: metal, fineness, coating where there is one, weight, dimensions in millimeters and inches, stone origin, and the fitting on a chain or clasp.
A line is missing only when we were not given a figure we would stand behind. That absence is deliberate, and it is printed as an absence rather than quietly dropped, because the alternative is you assuming something we never said.
What you will never see here
There is no countdown timer on this site and there will not be one. No invented stock counts. No viewer counts. No reviews we wrote ourselves and no supplier testimonials dressed up as customers. No price struck through for a sale that never happened.
Those tactics work, and that is exactly the objection to them: they work by making you decide faster than you meant to. A cross is not an impulse purchase and we will not sell it as one.
The name, and the order it keeps
The cross comes first and the crown comes second. That is the order in the name, it is the order in the mark, and it does not reverse. Suffering before reward. Faithfulness before honor.
We sell to people across Christian traditions and we do not adjudicate between them. A plain cross and a crucifix are different customs, not a right answer and a wrong one. Where a piece follows a particular custom, its page describes that custom. We describe. We do not prescribe.
When we get it wrong
We are new, and new shops get things wrong. When that happens we would rather hear it from you than read it in a chargeback. There is an email address and a phone number on the contact page, both answered by a person, and the return terms exist precisely because you are buying before anyone has left a review.
Be thou faithful until death: and I will give thee the crown of life.
The cross first, then the crown.